Welcome to POCKET PICKS LLC’s website, www.pocketpicks.com. Below are frequently asked questions and answers to help you better understand our products and services.
How do I place an order?
You can browse our website, add your selected products to your cart, and then complete your order by following the checkout process. Please ensure you provide accurate information when filling in payment and shipping details.
What payment methods are available?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other popular payment platforms. You will be able to choose your preferred payment method at checkout.
How long does shipping and delivery take?
We typically process and ship your order within 1-3 business days after receiving order confirmation. Shipping time depends on your chosen shipping method and your location. You can view specific shipping options and estimated arrival times at checkout.
Do you have a return policy?
Yes! If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the item is unused, in its original packaging, and includes all additional materials. For detailed information on returns, please see our return policy page. How to contact customer service?
If you have any questions or need assistance, you can contact us through:
Email: service@pocketpicks.site
Phone: (817) 747-1875
Our customer service team is happy to assist you.
Is the product information accurate?
We strive to ensure that all product information (including descriptions and prices) on the website is accurate and up-to-date. However, we do not guarantee that all information is always error-free and may be affected by uncontrollable factors. If you find any errors, please contact us promptly.
How can I protect my personal information?
We value your privacy and are committed to protecting your personal information. We take reasonable technical and administrative measures to ensure the security of your information. Please see our privacy policy for more information on how we collect and use your information.
Can I change my order?
After you place your order, you can contact us to request modifications or cancellations before the order is processed. Please contact our customer service team as soon as possible, and we will do our best to meet your needs.
Are there any special offers?
We launch promotions and special offers from time to time. Please follow our website and social media for the latest offers. Thank you for choosing POCKET PICKS LLC. We look forward to providing you with high-quality products and excellent service!